Line management by numbers

Here’s something I was taught a few years ago about how to adjust your management approach. I’m paraphrasing slightly.

Score your employee out of ten for:

  • Current motivation
  • Experience in the role
  • Skills

Then look at the lowest number of the three.

  • 0-3: adopt a tight, management-heavy approach until performance picks up.
  • 4-7: take a supervisory, mentoring approach.
  • 8-10: occasional coaching is all you’ll need. These are the good times.

It’s a useful shorthand that reminds you to keep a keen eye on someone who’s green, sub-par, or struggling, and allows you to step away as they find their wings.

Cennydd Bowles