Can we avoid redesign backlash?

Your best strategy is to sweeten the deal with desirable functionality and an interface that matches users’ current mental models; if you don’t have those, batten down those hatches and prepare yourself for retaliation.

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Cennydd Bowles
Why is technology so dull?

So let’s imagine an operating system that sees you’ve split up with your girlfriend and says sorry. A program that knows you were out drinking last night and therefore uses muted colours and suggests you take frequent breaks. A mobile that loves going on rollercoasters.

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Cennydd Bowles
The survival of web apps

I’ll admit it: I’m a little scared. I was too late for the bursting of the first bubble; every year I’ve spent in the industry has been one of growth. A potentially contracting market is a new thing for me.

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Cennydd Bowles
The MAYA principle

The adult public’s taste is not necessarily ready to accept the logical solutions to their requirements if the solution implies too vast a departure from what they have been conditioned into accepting as the norm.

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Cennydd Bowles
Agile and the horizon effect

We work on each piece, not knowing whether or not disaster lies around the corner. We have to delay solving potentially tricky problems, and can never be really sure that the site will work until we’ve completed it.

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Cennydd Bowles
The illusion of control

The Door Close button is a result of this pretence of control. On the majority of lifts it has absolutely no function since the lift is on a predetermined timer. However, tests show that users like the peace of mind.

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Cennydd Bowles
Pragmatism, not idealism

It seems daft for designers to reject the basic language of web standards and development. As an analogy, take reading music. As a member of a band, it helps to have an understanding of what it’s like to play other instruments; you don’t want to write parts that no one can play.

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Cennydd Bowles
Learning to cook

As well as, obviously, the eating, I think I’m drawn to the alchemy of cooking. Getting the raw materials and following a recipe, however mechanically, is a quite fascinating thing

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Cennydd Bowles